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How to Log a Call

Dear Valued Customer,
Logging calls with the GNS Helpdesk-
GNS is committed to providing you with efficient and excellent service. To this end the GNS helpdesk is designed in a way which makes it very easy for your delegated staff to log computer related support calls online  (http://www.gns.co.za).
Please note that calls logged are submitted directly into the helpdesk database and are not received by us as an email and then entered onto the system. The advantages of logging calls online include:
Instant call logging and On-line call tracking.

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About GNS

GNS is an IT company supporting the small to medium corporate market in South Africa. We currently have three branches - Johannesburg, Cape Town, and Durban - which is our head office. GNS was founded in November 1998, with the foremost goal of creating a leading IT solutions business by utilising the wealth of knowledge, skills and expertise gained from many years of experience within the industry. GNS is your complete IT support solution, offering services which range from delivering a PC or printer to your doorstep, to designing, implementing and maintaining your entire enterprise network, and everything in between.